Classic Harvest has a core belief that if a customer places an order with us that it needs to be filled – whether part of a program or a daily order. We’ve all been frustrated by a vendor handing back an order to us at the last minute. At that point, you have to drop what you are doing to scramble to figure out how to cover it. Classic Harvest takes that burden from you. Our customer’s challenge is our challenge.
When a customer places an order, many times, the fruit has not been packed yet. We are taking the order based on the fact that the fruit will be picked or a particular vessel will be unloaded. We don’t live in a perfect world, and where it rains and the fruit is not picked or it snows and the vessel doesn’t get unloaded. Sometimes, quite frankly, the product s not up to our customers standards.
Classic Harvest will not just turn back the order to the customer. We feel a deep level of responsibility for taking the order in the first place. We will do whatever it takes, at our own expense, to make sure the order is filled and delivered in a a timely manner.
Classic Harvest has a great network of supply and logistics ensure the sanctity of an order. We take great pride in delivering regardless of circumstance. We want our buyers to know that once they’ve sent Classic Harvest an order, they can move on to their next task.
Managing General Partner/Owner